Privacy, Returns & Shipping

Shipping within the United States:

For all orders over $200, we offer free ground shipping to the 48 Contiguous States, and reduced rates to Alaska & Hawaii. Ground orders are shipped 2-6 business days of receipt of order. We currently offer two types of air shipments: Next Business Day and Second Business Day. Next Business Day orders received by 12PM PST will be shipped the next business day, pending availability. Second Day Air orders received by 12PM PST will be shipped within two business days, pending availability. Please note that availability is not guaranteed. If any item ordered is not available for shipping we will contact you via the given email within the processing time of the selected shipping method. Shipments will be sent with signature required. If a signature is unobtainable and a package is returned to LeSwim, shipping charges will be charged to the customer.

Please note that during some holidays, we will have exceptions to our normal shipping times, which will be noted on the site.

Standard Ground Rate in the Continental US for orders under $200: $12
Economy Rate Hawaii & Alaska under $200: $25
Second Business Day Rate: $30

International shipping to select locations available upon request. Please email service@leswim.it to obtain a rate.

For International shipments, all duties are the responsibility of the purchasing party. Return is available for merchandise credit only with a valid RA number. All claims and requests for exchange must be made within 5 days of receipt of merchandise. An RA will be issued upon request. The purchasing party is responsible for all return costs, including insurance. LeSwim is not responsible for merchandise shipped by purchasing party. We recommend using a shipping method with a tracking number and insurance. Original shipping charges will not be refunded. Upon receipt of merchandise returned in original condition, a merchandise credit will be issued. This credit is good for one year. Please try on swimsuits over undergarments. Merchandise must be returned unworn, clean, and not laundered, and with hygienic protectants intact in order to receive merchandise credit. Merchandise returned in any other condition will be at the purchaser's disposal for return shipment at purchaser's cost.

Return Policy

Merchandise may be returned within 5 days of receipt for merchandise credit only. All returns must be accompanied by a return authorization number, which will be generated upon requests made within 5 days after order is received. Please follow the directions on your invoice for making a return. There will be no shipping charge for returned merchandise as long as the merchandise is returned in original condition. Merchandise must be returned unworn, clean, not laundered, and with hygienic protectants intact. Please try on swimsuits over undergarments.
Original shipping charges will not be refunded.
Store credit is good for one year from date of issue.


TERMS & CONDITIONS

General
LeSwim, LLC operates an online shop at the internet address www.LeSwim.it (the "Website"). All orders placed by you via the Website as well as our deliveries and services are governed exclusively by the General Terms and Conditions of Business set out below, as applicable at the time the order is placed.

 By submitting the order form provided on our Website to us you are placing a binding offer for a purchase contract with us. A purchase contract between you and LeSwim, LLC will become effective only after we have accepted the offer by shipping the goods ordered.

LeSwim, LLC has the right to refuse any offer without stating a reason
LeSwim, LLC is not be liable for any failure or delay in performing our obligations resulting from causes beyond our reasonable control.  Such causes include, but are not limited to: power failure, internet service provider failure, natural disaster, or any other event that is beyond our control.

CANCELLATION POLICY

No cancellations are accepted once orders are placed. Please see our return Policy for exchanging goods. All claims must be made within 5 days. All products are inspected prior to shipping, however if a defect is overlooked, LeSwim, LLC will issue a refund if the claim is brought to our attention in writing within 5 days of receipt.
In case of a return, we will issue an RA to return the item. Once the item is received and defect is confirmed, we will process a refund of the money onto your account/credit card within 3 business days.

If you have questions regarding our returns policy, please contact a customer service representative:
email: service@LeSwim.it

Return Policy

Merchandise may be returned within 5 days of receipt for merchandise credit only. All returns must be accompanied by a return authorization number, which will be generated upon requests made within 5 days after order is received. Please follow the directions on your invoice for making a return. There will be no shipping fee for returned merchandise as long as the merchandise is returned in original condition. Merchandise must be returned unworn, clean, not laundered, and with hygienic protectants intact. Please try on swimsuits over undergarments.
Original shipping charges will not be refunded.
Store credit is good for one year from date of issue.

Promotional Codes:

LeSwim, LLC is not responsible for the fraudulent use of any promotional codes.

Exchanges of goods purchased with promotion codes are not permissible outside of the standard exchange timeframe stated in our terms and conditions.

Personal Information and Privacy

Any personal information (including, but not limited to, your name and address) may be used to process your payment for the goods ordered, and delivery of those goods. We may also use this information to Inform you of new products and services available from Us.  You may request that we stop sending you this information at any time by emailing us at service@LeSwim.it.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.  
LeSwim's online store is hosted on Shopify Inc., which stores your data on a protected server. To find out more about their storage of data, please see Shopify's Privcy Policy.
Third-party providers used by us may collect, use, and disclose your information in order to allow them to perform the services they provide to LeSwim. Third-party service providers, such as payment gateways and other payment transaction processors, have separate privacy policies in respect to the information we provide to them relating to your use of the site. LeSwim is not responsible for the privacy practices of third party providers, including, but not limited to Google Analytics and Payment gateway providers.

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If LeSwim is purchased or merges with another company, your information may be transferred.

Our website utilizes "cookies" to collect users IP addresses. Cookies are essentially bits of data that are stored on the user's hard drive containing details about the use of our website.  Use of a cookie does not provide us with the user's identity, but anonymously tracks usage of our website, You may elect to opt out of cookies and still use our website, although this may limit access to certain pages.

LeSwim's online store is hosted on Shopify Inc., which stores your data on a protected server. To find out more about their storage of data, please see Shopify's Privcy Policy.

Minimum Age

By using LeSwim.it, you represent that you are of legal minimum age in the your place of residence and are responsible for any minor dependents who may use this site.  
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the Law of the State of California.
Any dispute, or claim between Us and you relating to these Terms and Conditions or matters arising therefrom shall fall within the jurisdiction of the State of California and its courts.